Last Updated: July 2026
Welcome to Metly Online Shop.
At Metly Online Shop, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data.
Whether you visit our website, place an order, contact us through Facebook, Messenger, WhatsApp, TikTok, or communicate with our customer support team, we handle your information responsibly and only for legitimate business purposes.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
Depending on how you interact with us, we may collect information including:
When you browse our website, certain technical information may be collected automatically, including:
If you contact us through Facebook Messenger, WhatsApp, TikTok, Email or other channels, we may keep conversation records to provide better customer service and resolve future issues.
We collect information only for legitimate business purposes.
Your information may be used to:
Our website uses cookies and similar technologies to improve user experience and website performance.
We may use technologies provided by trusted partners including:
These technologies help us understand visitor behavior, measure advertising performance, and improve our services.
When you communicate with us through Facebook or Messenger, certain information may be shared with us according to Meta's platform policies.
We may use Messenger automation and AI-assisted customer support to provide faster responses, answer common questions, and assist customers with orders.
Your Messenger information is used only for customer support and business communication.
When you interact with our TikTok advertisements or visit our website through TikTok, certain data may be collected through TikTok technologies for advertising measurement and campaign optimization.
This information helps us understand the effectiveness of our marketing campaigns and improve customer experience.
If you contact us through WhatsApp Business, we may retain conversation history for:
To provide faster and more efficient customer service, we may use AI-assisted tools to answer frequently asked questions and assist with customer inquiries.
Where necessary, conversations may also be reviewed by members of our support team.
We do not store complete debit card, credit card, or mobile banking credentials on our own servers.
Payments are processed through trusted third-party payment providers using their own secure systems.
We respect your privacy.
We do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with trusted service providers, including:
We may also disclose information when required by applicable law or to protect our legal rights.
We take appropriate administrative, technical, and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure.
Although no online system can guarantee absolute security, we continuously work to improve the security of our website and services.
We keep your information only for as long as necessary to:
When information is no longer required, it will be securely removed or anonymized where appropriate.
Depending on applicable laws, you may request to:
To make any request, please contact us using the information below.
Our website may include or integrate with third-party services, including but not limited to:
These services operate under their own privacy policies.
Our products and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.
Any updates will be posted on this page with the revised effective date.
We encourage users to review this page periodically.
Metly Online Shop
🌐 Website: https://metlyonlineshop.com
📧 Email:alaminmithu335@gmail.com
📞 Phone: 01886-069820
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details above.